Think+DO visited the Service Global Conference in Madrid at 2-3 November. Hereby a link of a good summary of the conference.
On 12 October Think+DO prepared and organised together with CustomerTalk the first edition of Design Thinking in 1Day seminar with speakers from TomTom, Philips, NS International, TU Delft, Muzus and Essense. De Tekenaars made a great summary of this successful day with 90 attendees.
In October Emerce started for the first time the two day Design Thinking training session lectured by Albert Gast.
In September Think+DO facilitated on behave of Philips Design a Cocreate workshop for the next generation bagless vacuum cleaners.
Blog on Design Thinking
Think+DO wrote a blog on Design Thinking on the CustomerTalk blog.
Think+DO supported an ING PACE team in the period February-June of this year on the area of service design. Think+DO was contracted via Design Thinkers.
Think+DO conducted a round table session on service design during the last Emerce Tech Live! conference on 30th May 2017.
Think+DO conducted on behalf of Altuïtion a client research for the technical wholesaler Mastermate. Customer Journeys and Moments of Truth were defined on the basis of this client research.
Think+DO spoke on the Emerce Retail congress on the subject of an Integrated Retail experience.
Think+DO facilitated on behalf of Philips Design a Cocreate workshop to develop value propositions for the uGrowth pregnancy business.